Cancellation Policy – Tweeny Mini
Cancellation Policy – Tweeny Mini
At Tweeny Mini, we understand that sometimes plans change. That’s why we offer a simple and hassle-free cancellation policy for our customers.
✅ When Can You Cancel Your Order?
You may cancel your order before it has been shipped. Once your order is dispatched, cancellation is no longer possible. We encourage you to reach out at the earliest if you wish to cancel.
🔄 How to Cancel an Order
You can request a cancellation through any of the following ways:
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Email us at care@tweenymini.com
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Call our support at 9319910807
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Send a WhatsApp message to 9319910807
Please mention your order number and reason for cancellation while contacting us.
💰 Refund Timeline After Cancellation
If your order is eligible for cancellation, we will refund the entire amount directly to your original payment method or bank account within 48 hours of confirmation.
There are no deduction or cancellation charges on eligible cancellations.
🚫 Non-Cancellable Orders
The following types of orders cannot be cancelled:
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Orders with customizations or alterations requested by the customer
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Items marked under final sale, clearance, or special offers
These are made specially for you and hence cannot be cancelled once placed.
⚠️ Important Notes
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Refunds may take up to 3–5 working days to reflect in your bank account depending on your bank’s processing time.
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We reserve the right to reject cancellation requests if the order is already in the process of dispatch.
📌 Need Help?
If you have any questions regarding your cancellation, feel free to contact our support team. We’re always here to help you with quick resolutions.
